Refund policy

We want you to love what you ordered. If something's not right, we'll make it right.

The fastest way to get help: https://support.hollerborn.shop/order — check your order, fix a size or address, cancel, or request an exchange in a few taps. No emails, no waiting.

Before your order prints: Orders head to print at 8:00 AM Eastern each morning. Until then, you can change sizes and colors or cancel for a full refund — right at the link above.

Wrong shipping address? You can fix it any time before your order ships — even after it goes to print. Please check your address early; it's the easiest problem to prevent.

Wrong size or color after printing: No return needed. Request an exchange at the link above and I'll add store credit to your account for the item's full current price — instantly. Keep the original shirt: gift it or donate it. Spend your credit on any size, color, or design. To see or use your credit, sign in at https://hollerborn.shop/account with your checkout email (you'll get a one-time code — no password needed).

Damaged, misprinted, or wrong item: That's on us — we replace it free. Go to https://support.hollerborn.shop/order, choose "Request an exchange," and pick "Damaged, misprinted, or wrong item." We'll ask for a quick photo and get a new one printed right away.

Refunds: Orders canceled before printing are refunded in full to your original payment method, usually within 3–5 business days.

The fine print: One exchange credit per item. Orders paid with store credit are reviewed personally instead of exchanged automatically. Please reach out within 30 days of delivery. Questions? hello@hollerborn.shop — a real person reads every email.